Privacy Policy

Privacy Policy

Introduction

Welcome to https://petpureair.scoopsurge.com (hereafter referred to as “PetPure Air” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy is applicable to all aspects of PetPure Air’s online presence, including our website (https://petpureair.scoopsurge.com), applications, services, and associated products. It should be noted that this policy does not extend to third-party platforms, applications, or services linked from our site, each governed by their individual privacy policies.

Processing Activities

This Privacy Policy guides interactions when users:

  1. Utilize PetPure Air’s applications and services as authorized users.
  2. Visit websites associated with this Privacy Statement.
  3. Engage with communications initiated by PetPure Air, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

PetPure Air collects a range of personal information to enhance user experiences and personalize our services. The types of data we gather include:

  • Account Information: Details required for creating and managing user accounts.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to users’ financial status or transaction records (if provided).
  • Purchase Information: Items bought from our platform, purchase frequency, and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and browser types for analytics.
  • Location Data: Geographic locations associated with user devices for location-based services.
  • Feedback: User reviews, ratings, and comments to improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in via these services.
  • Product Information: Preferences, interactions, and feedback regarding our products.

We collect this data through direct user input, automated systems, and third-party partnerships, ensuring transparency throughout the process.

Cookies

PetPure Air employs cookies to enhance user experiences and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and using its core features.
  2. Preference: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics: Tracking website usage to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified at the time of collection or as required by law. Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize the data to ensure user privacy.

Security Measures

PetPure Air implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Engagement of secure third-party processing providers.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

PetPure Air does not intentionally collect personal information from children under the age of 18. We encourage parents and legal guardians to supervise their children’s online activities and discourage them from sharing any personal data without parental consent.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information.
  • Rectification: The ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting our use of your personal data under specific conditions.
  • Portability: Receiving your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Objecting to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Filing Appeals/Complaints: The ability to lodge complaints with a supervisory authority and seek legal redress.

To exercise these rights, please contact our dedicated privacy team via the channels provided in this policy.

Changes to Policy

PetPure Air reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, ensuring transparency with our users.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team: